Screen Sharing Support & Tuition

The charge is based on the length of the call or time of service (in % to the hour) divided or multiplied by the hourly rate. (e.g. 15min call =  25% of 1hour, 25% of current rate = $27.50)

You can also take out Support Packages for considerable savings.

DP Web Design
Hourly Rate

$110
(per hour/minimum 15min)

Help & Support via Screen Sharing

Sometimes it is quicker and easier if DP Web Design controls your computer via the Internet using screen sharing. This way we can fix a lot of common problems you are having over long distances and without call out fees.

Tuition Types Supported by DP Web Design via Screen Sharing

Do you have a Zen Cart or Joomla site you are administering yourself and not sure what you are doing or feel as though you are not using the site's full potential. DP Web Design offers online screen sharing tuition no matter where you are in the world. We can offer support for the following

  • Zen Cart
  • Joomla (version 1.5 to latest)
  • Email accounts set-up & signatures
  • Email accounts set-up & signatures
  • Adobe Dreamweaver
  • Web design basics (html, javascript, php, MySQL Database)
  • Preparing images for web use
  • Server & website configuration
  • Adobe Photoshop
  • Adobe Fireworks
  • Microsoft Office, Outlook, PowerPoint

How to Install & Start Screen Sharing

DP Web Design uses Join Me (Team Viewer) for screen sharing, please do the following before calling us.

  1. Go to http://www.teamviewer.com
  2. Download & install the software
  3. Call us with 'Your ID' & 'Password'
DP Web Design is located in North Queensland, Townsville, so to save on your call costs, we will call you no matter where you are in Australia (no call charges for Australian customers). Please use the form below to make a support request.

HOW IT WORKS!

  1. Prepare before the lesson
    (write down your questions)
  2. Contact DP Web Design
  3. We'll call you (free in Australia only)
  4. Start Team Viewer
    (it's free! Details above)
Grab a Support Package & Save Money
 

Did You Know?

We Price Match

If you send us an official quote by a reputable developer we will match their price and services*

Conditions of Price Match:

  • Please supply an official quote sent to your name or business name by a reputable developer.
  • Unfortunatly quotes from overseas companies are not valid, quoting company must have an ABN.
  • We can only provide price matching for services we provide. Unfortunatly we can't price match guarantee because unlike other matching offers we arn't selling goods like alcohol or TVs from a single supplyer and some work may be outside the scope of what we supply.

Contact Details

(07) 4773 4719
0412 342 206
danpoole@dpwebdesign.com.au

Office Location

5 Trembath Crescent, Kirwan
Townsville, QLD, Australia, 4817
Google Map - Visitation by Appointment

Get Directions

Office Hours

Mon-Fri: 9:00am - 5:30pm
Saturday & Sunday: Closed
Visitation by Appointment

Forms

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