Screen Sharing Support & Tuition

The charge is based on the length of the call or time of service (in % to the hour) divided or multiplied by the hourly rate. (e.g. 15min call = 25% of 1hour, 25% of current rate = $27.50)

You can also take out Support Packages for considerable savings.

D.P. Web Design
Hourly Rate

$110
(per hour/minimum 15min)

Help & Support via Screen Sharing

Sometimes it is quicker and easier if D.P. Web Design controls your computer via the Internet using screen sharing. This way we can fix a lot of common problems you are having over long distances and without call out fees.

Tuition Types Supported by D.P. Web Design via Screen Sharing

Do you have a Zen Cart or Joomla site you are administering yourself and not sure what you are doing or feel as though you are not using the site's full potential. D.P. Web Design offers online screen sharing tuition no matter where you are in the world. We can offer support for the following

Zen Cart
Joomla (version 1.5 to latest)
Email accounts set-up & signatures
Email accounts set-up & signatures
Adobe Dreamweaver
Web design basics (html, javascript, php, MySQL Database)
Preparing images for web use
Server & website configuration
Adobe Photoshop
Adobe Fireworks
Microsoft Office, Outlook, PowerPoint

How to Install & Start Screen Sharing

D.P. Web Design uses Join Me (Team Viewer) for screen sharing, please do the following before calling us.

Go to http://www.teamviewer.com
Download & install the software
Call us with 'Your ID' & 'Password'

D.P. Web Design is located in North Queensland, Townsville, so to save on your call costs, we will call you no matter where you are in Australia (no call charges for Australian customers). Please use the form below to make a support request.

HOW IT WORKS!

Prepare before the lesson
(write down your questions)
Contact D.P. Web Design
We'll call you (free in Australia only)
Start Team Viewer
(it's free! Details above)

Grab a Support Package & Save Money

Did You Know?

We Price Match

If you send us an official quote by a reputable developer we will match their price and services*

Conditions of Price Match:

Please supply an official quote sent to your name or business name by a reputable developer.
Unfortunatly quotes from overseas companies are not valid, quoting company must have an ABN.
We can only provide price matching for services we provide. Unfortunatly we can't price match guarantee because unlike other matching offers we arn't selling goods like alcohol or TVs from a single supplyer and some work may be outside the scope of what we supply.

We have the right to refuse a price match if conditions are not met.
Email your quote to

Contact Details

(07) 4773 4719
0412 342 206

Office Location

5 Trembath Crescent, Kirwan
Townsville, QLD, Australia, 4817
Google Map - Visitation by Appointment

Get Directions

Office Hours

Mon-Fri: 9:00am - 5:30pm
Saturday & Sunday: Closed
Visitation by Appointment

Keep up to Date

Hmmm, a newsletter for a web design company... BORING! OK sometimes, but I will be sharing nerdy internat and web design things that you might find useful for your business.

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